Please note that because we make every effort to ship your product as quickly as possible, once the shipping process begins we are unable to make any changes to your order.
In the special period when the epidemic is severe, customs inspection of cargo transportation is very strict. We just learned that for all orders in Italy or other European countries, logistics need to be transferred from other countries. If your order delivery time has exceeded the prescribed time, I'm very sorry, but please wait patiently. If you need the latest logistics information, please contact our customer service email：firstname.lastname@example.org ,we will check for you.
1.Total Delivery Time
TOTAL DELIVERY TIME = PROCESSING TIME + SHIPPING TIME
Processing time: 1-4 business days(business days refers to Monday to Friday, excluding Saturday and Sunday)
|United States||10-20 business days|
|United Kingdom||10-20 business days|
|Australia||10-20 business days|
|Canada||10-20 business days|
|Germany||10-20 business days|
|Spain||10-20 business days|
|Netherlands||10-20 business days|
|Denmark||10-20 business days|
|Ireland||10-20 business days|
|Czech||10-20 business days|
|Other Countries||10-24 business days|
We currently only provide normal logistics methods at a cost of $6.99, and free if the order amount exceeds $79.99. Delivery time is 10-20 days for arrival (according to the United States). If you encounter non-human problems, the arrival time may be delayed.
You will be informed if an item in your order is not available for immediate shipment. Therefore, the order may be separated into different shipments (for no extra charge), and items ordered together may not be shipped out on the same day.
We will bear the additional costs such as customs duties during transportation, and customers only need to bear the $6.99 transportation cost in their order. We will not ask for extra expenses.
The tracking No. of your parcel will be sent to you after your order is Shipped. You may use it to check the status of your order online.
To track the order, you can visit 17track or directly on the website of the courier service:https://www.17track.net/en
If you do not receive the tracking number, you can contact our customer service email to help you check the order tracking number.
4.METHODS OF DELIVERY AND DELIVERY TIME
We calculate for the delivery of your order a maximum term of 2-4 weeks approximately.
Orders will be processed within 1 to 4 business days skillful after the order and will be sent the next day to the day of processing.
Shipments may be delayed 3 or 5 business days due to high volumes during the holidays.
Please make sure that all delivery information is correct. If there is incorrect and / or missing information, we may be asked to contact you to update the delivery information, which may cause delays in the delivery of your order. Delays can also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order can be delivered to you by the local post office or by a local courier service. Depending on your area, most orders will be delivered by your local postal service, so the package will be received with your regular mail. If you are not at home when the delivery is made, the postal service can leave a notice card to advise you on how and where you can pick up your delivery.
No remapping arrangements will be made in case packages are returned for incorrect addresses, incomplete addresses and returned due to unavailability.